Monday 2 October 2023

How To Emcee A Town Hall: Respectful Events

In mid-September I was invited by Livable Saint John (https://www.facebook.com/groups/LiveableSJ/) to emcee a public event related to some industrial activity that has had significant impacts on residents in Saint John. A recycling operation was established in 2012 adjacent to a local neighborhood, and the business has grown.

The business has been noisy, has released pollutants within the neighborhood, been the site of 3 fires in 10 years, and experienced two workplace deaths. More information is available here 

https://globalnews.ca/news/9960122/aim-facility-saint-john-fire/


 Preparing To Emcee

I was happy to emcee the event as long as specific ground rules were in place. As emcee, it would be my role to ensure these ground rules were followed. The purpose of the event was to hold an open forum to allow residents to explain personal impacts they’ve experienced as a result of company operations.  There is quite a lot of anger in the community based on a recent fire at the facility, in addition to the ongoing issues at the site.  A public forum could become confrontational, and the host and I wanted to create a respectful environment where citizens could simply share their stories, without making accusations.

The event was a success. People told about losing their vegetable gardens because of unknown pollutants now in the soil as a result of the fire, inability to breathe because of air quality, lost revenue at businesses that were forced to close during the 40- hour fire, about being unable to sleep because of noise from the operation, and more. Some coverage is available here 

https://globalnews.ca/news/9996517/saint-john-residents-concerns-american-iron-and-metal-fire-town-hall/


How To Create A Respectful Environment

While planning the event with the host from Livable Saint John, Raven Blue, we established the following goals and guidelines and shared them frequently before, and during, the event on websites, posters, and in discussion with stakeholders. Here are the very simple goals and guidelines;

1.       Goals and Guidelines: To enable members of the public to share how this recycling activity at Port of Saint John impacts each as citizens

        Sign-in required

        No attacks on people

        No attacks on companies

        An opportunity to share how noise, pollution, etc. impact their lives

        Comments limited to 3 minutes

2.       Signup in advance is required to have access to the microphone, i.e. no anonymous commentary.

 

Results

As a result of the clear guidelines, some local politicians attended and volunteered to briefly speak. Many were invited, and a handful chose to attend. Some local politicians have avoided similar events because they have been verbally abused. It is a dilemma when someone wishes to support an event and offer comments, but is reluctant to appear.

In the case of this polluting business, only two organizations have the ability to address the issues at the site, specifically the government department that grants the right to operate, and the port authority that leases the land.

The sign-in process during the event was a good control point. At other events, I’ve seen attendees spurred to action, step to the microphone, and then offer inflammatory comments publicly, but anonymously, by not offering their name. That said, the sign-in process did reduce participation.

The guideline which stated there were to be no personal attacks gave me the right as emcee to cut off the microphone if comments weren’t aligned with the guidelines of the event.  I didn’t have to do so. Instead, I announced, and reminded of, the guidelines a few times during the proceedings.

The three-minute limit on comments wasn’t rigidly enforced, but did establish an expectation. I would have interjected If a participant had spoken overly long.

Conclusion

I was pleased to assist Livable Saint John with this event. There is a good deal of frustration and anger with a company that, in my opinion, does not belong near housing and residents.

Our town hall was registered and then conducted in a public square, Kings Square, in the city.  That offered the benefit of some additional attendees who were passing through the square and chose to participate, but the space in the large square made the attendance appear less significant than what was achieved.  We estimate about 70 people attended, primarily to listen and depart with a fact sheet. The fact sheet and more information is available here (https://www.facebook.com/groups/LiveableSJ/)

We were fortunate to enjoy clear, mild weather for the event.

Some planning, and frequent communication of goals and guidelines, enabled us to provide a respectful environment where citizens could tell their stories.

 

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