I saw this post on Twitter/X earlier this year and loved the opinion expressed. @PeterHRatcliffe stated that ‘Progressives’ believe their ideas make perfect sense and then fail to communicate their ideas well.
Driving
Change & Agreement on Issues
It’s a fair
comment, however I’ll add that, not only Progressives, but every speaker, every
communicator, has a responsibility to communicate their ideas well. It’s especially important when you wish to
encourage, promote, or drive change.
A Simple
Model for Driving Change
Here’s a
model for driving change that can be used if you’re delivering a single presentation,
or delivering a series of presentations over a longer period for a more
complicated issue.
1. Define the Problem or Issue
The primary purpose of a speech is to inform, persuade, or
entertain. When exploring change or introducing a new concept to an audience,
it will be difficult to persuade. First, you need to inform about the problem
or issue, and to get concurrence that the problem exists and is significant. If
the audience doesn’t accept that there is a problem or issue, then they will
never be persuaded to think differently or act differently.
With a new concept, your goal must be to get concurrence that
there is an issue and have the audience eager to pursue solutions.
Problem definitions should be short, simple and clear. I’m
confident that everyone reading this post has heard a speaker explain with
passion what he perceives as an issue, but you remain unclear of the exact
issue. The problem ideally should be
reduced to one simple sentence.
2. Develop Alternatives
Once your audience agrees there is an issue, and is willing to invest
time, energy, and money, it’s time to describe or develop possible solutions. Ideas could be developed during a team
exercise, or you might present a series of options and invite other ideas from the
audience. In my opinion, it’s always advisable to engage the audience and let
them voice their ideas.
3. Select a Solution
There are many methods to assist a team in selecting an alternative once
the alternatives have been thoroughly discussed. People need to be heard, and to feel that
they’ve been heard.
Approaches include SWOT analysis, Nominal Group Technique with ranking, listing of pros and cons, and dot voting Dot Voting
Conclusion
The primary
purpose of a speech is to inform, persuade, or entertain. If you’re planning to
speak with an ultimate goal to enable a group decision, you better be very
clear. If you’re not clear it will be
very difficult to get your audience on board, and you’re likely to become
frustrated with your lack of progress.
Every
speaker, every communicator, has a responsibility to communicate their ideas
well. Public speaking is a skill. Skills require practice.
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